With more people than ever working from home, I (Robin Mayo, Service Delivery Director) hosted a webinar to demonstrate how to utilise Microsoft Teams features to get the very best out of your team while they are remote working.

Microsoft Teams Webinar

As well as an introduction to the basics of Teams, I show you how to use key apps and advanced features for those with more experience, and discuss Teams live events, covering how and when to use it.

Topic timings

00:00 – 7:00 – Introduction

7:00 – 8:41 – Teams Overview: Why use Teams?

8:41 – 28:17 – The Basics P1, Feature Demo:

  • Chat 1-2-1 or in Groups, pop-out chats
  • Status message
  • Audio/Video conference call​, click here to read Teams Vs Zoom
  • Screen Share
  • Searching messages
  • Bookmarking messages and mark unread 
  • Create Team conversations and Channels,click here for best practices on how to structure Teams and Channels
  • Email addresses for channels
  • Inviting external “Guest” users
  • @ Mentions and Tags (in Teams)
  • Formatting and announcements
  • Collaborate on files with Team members

28:17 – 33:17 – Basics P1 Q&A

33:17 – 44:23 – The Basics P2, Feature Demo:

  • Commands (/unread, /dnd)
  • Keyboard shortcuts (Ctrl+.)
  • Get notified of updates and pin channels
  • Monitor contact availability
  • Check personal Outlook calendar
  • Create Teams meetings
  • Recording video meetings/chats (Stream)
  • Create an agenda and take meeting minutes
  • Outlook integration
  • Help topics, training, what’s new

44:23 – 54:46 – Basics P2 Q&A

54:46 – 1:13:53 – Tabs, Apps and Advanced Features:

Tabs:

  • SharePoint
  • Planner
  • Flow
  • YouTube
  • Power BI

Apps:

  • Shifts
  • 3rd Party Connectors
  • Google Analytics
  • Zoom

Want to know more feature you should use? Read here

1:13:53 – 1:19:19 – Features Q&A.

1:19:19 – 1:34:28 – Teams Live Events: What is it? Featured Demo:

  • Organiser, Producer, Presenter and Attendee
  • Sharing content with your attendees
  • Switching “Presenter”
  • Q&A
  • After the event, recordings and event
  • Licensing requirements

Issues​:

  • External attendance (admin)
  • Spam filtering

1:34:28 – 1:49:05 – Live Events Q&A.

1:49:05 – 1:51:24 – Resources and Outro

We offer in-depth training to enable your staff to use Teams, so if you would like more information, please contact us today or​ talk to your Account Manager​!

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Robin Mayo Robin Mayo

04 June 2020

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