Towards the end of 2025, Netitude was named among an exclusive group of Managed Service Providers (MSPs) as one of the founding 50 members of Assurix Ltd, a new trust mark created by IT industry thought leader, Mit Patel.
Assurix Ltd is a new MSP trust mark, not just another accreditation to gloss over. Founded by Mit Patel, Assurix aims to raise service standards, increase transparency, and hold MSPs accountable. Its mission aligns with a broader industry need for clear trust signals.
If 2025 is anything to go by, underestimating cybercrime and underinvesting in cybersecurity can have devastating consequences for UK businesses. Market leaders in their respective industries - Marks & Spencer, Co-op, and Jaguar Land Rover - found this out the hard way, falling victim to sophisticated cyberattacks that collectively cost them, and the wider UK economy, hundreds of millions in lost GDP (Gross Domestic Product):
These aren’t isolated horror stories; they collectively illustrate how deeply cyber risk is now interwoven with economic stability and continuity. With cybercrime now a systemic threat to both business and the national economy, trust marks like Assurix aren’t just helpful - they’re arguably essential in 2026.
Trust marks like Assurix exist to bring clarity to a crowded MSP marketplace. They hold providers accountable, ensuring they practise what they preach and that industry metrics such as SLAs and CSAT scores are accurate, transparent, and measured in real time.
For organisations going to tender, Assurix removes much of the guesswork. Instead of relying on unverifiable claims or polished marketing language, businesses can identify MSPs that have been independently validated.
For end users, Assurix defines what “good” looks like in the MSP industry and rewards providers who consistently meet those standards.
Behind every great company is a visionary; this is very much the case with Mit Patel, Founder & CEO of Assurix. Mit has made an exceptional splash in the industry over the past 20 years, working his way up to senior positions at various IT companies before striking out on his own to found Assurix in 2025 as the UK’s first live evidence trustmark for MSPs.
The vision behind Assurix is to deliver ‘proof, not promises’ for small to medium-sized businesses looking for a trusted partner to manage their IT.
Mit’s goal was to reward MSPs who do things properly and avoid luring in new business by relying on vanity metrics and misleading potential new clients with jargon and unreliable figures.
Instead, Mit’s venture has sought to provide businesses with clear, unequivocal evidence that shows Assurix members actually practice what they preach.
We’re incredibly proud to be among the founding 50 MSPs selected to shape the future of service standards in our industry.
Being a founding member isn’t just recognition; it’s responsibility. It means we’re helping set the benchmark for transparency, accountability, and service excellence across the MSP sector.
Over nearly 25 years, Netitude has consistently focused on doing things properly. Achieving ISO 27001 and ISO 9001 in 2025 is a reflection of that ongoing commitment, not a one-off towards continuous improvement.
Our ‘Growth through technology’ philosophy applies as much internally as it does to our clients. From structured development plans to funded training, we invest in people as well as our platforms. That’s what helps us to grow.
When Netitude clients see the Assurix badge displayed on our website, they should instantly associate the trust mark with the reassurance that we’re committed to maintaining our standards year in and year out.
The Assurix trust mark is a clear signal that Netitude is a future-focused business with no interest in blindsiding existing clients and potential prospects; instead, we aim to demonstrate that the certifications and awards we receive accurately reflect the type of company we are entering in 2026.
Netitude customers can expect:
Being a founding member of Assurix isn’t just a badge of honour; it’s a commitment to continuous improvement. It reflects our dedication to:
2026 is shaping up to be a defining year for the MSP industry. As cyber threats become more complex and costly, trust has never been more important.
Being recognised by Assurix gives our clients confidence that Netitude isn’t just talking about quality, security, and service – we’re proving it day in, day out, in everything we do.