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6 Cloud Migration Mistakes SMEs Should Avoid | Netitude

Written by Daniel Strain | 20-May-2026 10:26:55

Twenty years ago, Jeff Bezos decided to launch Amazon Web Services (AWS) as a scalable cloud infrastructure made commercially accessible to the masses.

In the years that have followed, cloud adoption has grown steadily as it has become a more affordable, long-term storage solution, especially for smaller-to-medium-sized enterprises and businesses (SMBs & SMEs).

According to Grand View Research, the UK cloud migration services market is expected to grow by more than 25% from 2025 to 2030.

This represents a significant opportunity for cloud migration services, as many business leaders turn to the cloud and seek to avoid cloud migration mistakes in 2026.

What Does a Cloud Migration Mistake Look Like

Decision-makers and business executives want their cloud migration strategy implemented as seamlessly as possible. Otherwise, they’re much more likely to encounter cloud migration risks, which can look like:

  • Poor or rushed implementation: Failure to plan the correct cloud migration strategy for an organisation is perhaps the biggest cloud migration mistake a business could make. A rushed implementation inevitably leads to increased costs, cybersecurity vulnerabilities and downtime.
  • Security and compliance gaps: When cybersecurity isn’t built into the cloud migration plan from day one, it’s safe to say that issues are bound to arise. Misconfigured permissions or weak access controls can go a long way toward unravelling an organisation's security strategy.
  • Underestimating costs: Many SMEs only account for the initial migration cost and forget to account for the ongoing cloud spend. There are also hidden costs (such as data egress fees) that can cause costs to spiral well beyond initial projections.
  • Poor user adoption: Even the most seamless cloud migration service can be undone by an unsuccessful rollout to all staff. As with any technology implementation, people need to be given the opportunity to learn to use the tech.

Why Cloud Migration Still Goes Wrong for SMEs

Cloud migration is no longer a concept reserved for large enterprises. As costs have come down and technology has matured, more SMEs than ever are making the move - but that doesn't mean the process has become straightforward.

The reality is that many SME cloud migrations still run into serious problems. Not because the technology doesn't work, but because the planning and execution around it fall short.

Two root causes come up time and again:

Lack of in-house expertise

Most SMBs don’t have a dedicated cloud migration specialist on their payroll, nor should they be expected to. However, it’s important to note that cloud migration can be complex and costly if done incorrectly.

Leaning too heavily on internal IT staff or ad hoc support who may not have the expertise for the job will be detrimental to the cloud migration project in the long term.

A cloud migration service isn’t simply a case of copying files across to a new location. It goes way beyond that, with workload assessment, dependency mapping, security configuration and post-migration optimisation all needing to be meticulously considered and applied correctly.

Rushed decision-making

As technology specialists with over 25 years in the IT business, we’ve seen our fair share of frantic implementations and rushed decision-making when it comes to tech.

However, we understand that cost pressures and persuasive vendor promises can push SME decision-makers to commit to a cloud migration solution before they’re truly ready. Without a clear long-term strategy or migration roadmap in place, businesses often find themselves mid-project with no defined outcomes and no way to measure success.

A cloud migration strategy shouldn't begin with technology - it should begin with business goals.

The Most Common Cloud Migration Mistakes

1. Moving to the Cloud Without a Clear Strategy

As an MSP, we pride ourselves on our strategic roadmapping for clients – check out our Net9 framework page for more. Our strategic roadmap is essentially a detailed plan outlining the steps a business needs to take to move closer to digital transformation.

For many of our clients, a cloud migration strategy is baked into their overall strategic roadmap.

What this looks like

Too often, when it comes to cloud migration, businesses revert to the classic lift-and-shift approach. This is where an organisation simply replicates its existing on-premise (on-prem) setup in the cloud without questioning whether it’s the right approach.

A lift-and-shift approach discounts outcomes such as potential cost savings and the cloud migration service's fit within the organisation’s overall cybersecurity strategy. Therefore, it rarely delivers the anticipated return on investment (ROI) that the business expected prior to migration.

How to avoid it

Any successful cloud migration strategy needs to be underpinned by business goals, not technological ones – what problems will the cloud actually solve for the business?

Once that’s clarified, it’s important to map out workloads and priorities before going gung-ho and shifting files around. A successful cloud migration strategy is a living document, not a one-off exercise.

2. Underestimating Cloud Costs

As mentioned earlier, many problems can stem from decision-makers and operational leaders failing to account for the long-term, hidden costs embedded in a cloud migration service.

Hidden costs SMEs miss
    • Storage creep: Cloud storage tends to grow quietly in the background. Without proper governance and document management, businesses accumulate redundant files, outdated backups, and unused data – all of which add to the monthly bill without anyone noticing.
    • Data egress fees: Most cloud providers charge every time data is moved out of their environment – whether that’s transferring to another platform, back to an on-prem server or between regions. It’s one of the hidden costs most businesses miss in the sign-up process, and it's probably the most surprising when the invoice arrives.
    • Mismatched Licensing: Cloud migrations often trigger a review of software licensing, and many SMEs find they’re paying for more licenses than they need. Or, businesses might find that their existing licenses don’t cover the cloud usage they’ve migrated to until it's too late.
How to avoid it

Looking beyond the initial setup costs will allow a business to think strategically about how the technology can help them to achieve their business goals and deliver ROI from the service. Here are a couple of ways business leaders can get a firmer grip on their cloud costs:

  • Cost forecasting tools: Platforms like Microsoft Azure Cost Management help businesses model their expected cloud spend before and during migration. These tools encourage people to use them from day one rather than retrospectively and are among the most practical steps to avoid added costs.
    • Ongoing cost optimisation (not one-off): Cloud costs aren’t something you review once at sign-off and quickly forget about. Cloud spend should be treated as a live metric, with overall usage regularly audited to eliminate waste. 

3. Neglecting Security and Compliance

We’ve seen our fair share of negligence when it comes to cloud migration security. It’s arguably the highest-stakes area of any migration project. When data, applications and infrastructure move from a controlled on-prem environment to the cloud, new vulnerabilities can quickly emerge.

For SMEs, the consequences of neglecting security and compliance during a cloud migration can be severe, ranging from regulatory fines to reputational damage and organisational disruption.

The challenge is that security is often treated as something to validate after the migration, rather than built into the process from the start:

Most Common Cloud Migration Security Gaps
    • Misconfigured Permissions: One of the most frequent causes of cloud security incidents is incorrect permission settings. When access controls aren't configured properly during migration, sensitive data can become exposed - sometimes without anyone in the business realising. This is particularly common when migrations are rushed or handled without specialist expertise.
    • Weak identity access controls: Moving to the cloud means managing who can access what, from where, and on which device. Many SMEs carry over weak identity management practices from their on-prem setups, leaving their cloud environments vulnerable to unauthorised access. Multi-factor authentication (MFA) and role-based access controls should be non-negotiable from day one.
    • Lack of endpoint protection: The cloud enables staff to work from anywhere — but that flexibility introduces risk if the devices connecting to it aren't properly secured. Unprotected endpoints are among the most common entry points for cybercriminals targeting SMEs and among the most overlooked considerations during a migration project.
How to avoid it
    • Adopt Zero Trust principles: Zero Trust is a security framework coined by analyst John Kindervag in 2010 and has since been widely adopted as a mainstream security model globally. Built on the principle of "trust nothing, verify everything," Zero Trust requires that every user, device, and connection be continuously authenticated, regardless of whether they're inside or outside the network. For SMEs migrating to the cloud, adopting Zero Trust principles from the outset significantly reduces the risk of a breach.
    • Regular security audits post-migration: Security doesn't end when the migration does. Cloud environments need to be reviewed regularly to identify misconfigurations, redundant access permissions, and emerging vulnerabilities. Building a schedule of post-migration security audits into your cloud management plan - ideally with your MSP- ensures your security posture keeps pace with how your business evolves.

4. Overlooking Data Backup and Recovery

Of all the cloud migration mistakes on this list, this one is perhaps the most misunderstood - and the most dangerous when assumptions go unchallenged.

The misconception

Many SMEs arrive in the cloud with a reasonable assumption: that their cloud provider automatically backs up everything. It sounds logical. The data is in the cloud, the cloud is managed by a global technology company, so surely it's protected, right?

Not quite.

The reality

Most major cloud providers — including Microsoft and AWS — operate under a shared responsibility model. This means the provider is responsible for the infrastructure on which the cloud runs, but the business is responsible for the data stored within it.

In practice, this means that accidental file deletion, ransomware attacks or user errors are not automatically covered or reversed by your cloud provider. Without a dedicated backup strategy in place, that data could be gone for good.

For an SME, losing access to critical business data, even temporarily, can be catastrophic.

How to avoid it
    • Implement third-party backups: Don't rely solely on your cloud provider's native backup capabilities. Third-party backup solutions provide an additional layer of protection, ensuring your data can be recovered from a completely separate environment if something goes wrong.
    • Test recovery processes regularly: Having a backup is only half the battle - knowing it works is the other half. Businesses should regularly test their recovery processes to confirm that data can be restored quickly and completely. A backup that's never been tested is a backup you can't rely on.

5. Ignoring User Adoption and Training

A cloud migration can be technically flawless and still fall flat. If the people expected to use the new systems aren't properly supported through the transition, the business won't see the productivity and efficiency gains it was promised.

What goes wrong

The most common scenario is straightforward: staff are given access to new cloud-based tools with little to no training and are expected to figure things out as they go. Old habits persist, workarounds emerge, and the new systems get underused or misused.

Instead of the productivity improvements the migration was supposed to deliver, the business experiences a dip, and leadership begins to question whether the investment was worth it.

How to avoid it
    • Provide training during rollout: Training shouldn't be an afterthought bolted on at the end of the project. It should be built into the migration plan from the beginning, with structured onboarding that helps staff understand not just how to use the new tools, but why the business has moved to them.
    • Align tools with how teams actually work: The best cloud migrations take time to understand how different teams operate before choosing and configuring the tools they'll use. A solution that fits the way people actually work will always see higher adoption than one that asks people to change their behaviour entirely.

6. Choosing the Wrong Migration Approach or Partner

Every decision made during a cloud migration is only as good as the people guiding it. For SMEs without in-house expertise, the choice of migration partner is arguably the most important decision in the entire process.

Risks of poor execution

Working with a partner who lacks experience in SME environments, or who treats migration as a one-time project rather than a strategic engagement, can lead to:

    • Downtime that disrupts day-to-day operations and impacts revenue
    • Data loss resulting from inadequate planning or testing
    • Disruption to operations that erodes staff confidence and customer trust

The technical work of a cloud migration can be undone quickly by poor execution. And unlike some IT mistakes, the consequences of a failed migration aren't always immediately visible - they can bubble up to the surface weeks or months later.

What to look for in a cloud migration partner
    • Experience with SME environments: Enterprise-scale providers don't always translate well to the SME space. Look for a partner who understands budget constraints, leaner IT teams, and the operational realities of a smaller business.
    • A clear migration roadmap: A credible partner will present a structured, phased plan before any work begins. This strategic roadmap should have defined milestones, risk assessments and contingency planning built in.
    • Ongoing support, not just project delivery: The relationship shouldn't end when the migration does. Cloud environments need continuous management, optimisation and security oversight. Choose a partner who will be there for what comes next.

Key Takeaways: How SMEs Can Get Cloud Migration Right

Cloud migration offers genuine, transformative benefits for SMEs, but only when it's approached with the right level of planning, expertise and ongoing commitment. Here's a quick summary of what to keep front of mind:

    • Define clear business goals before a single workload moves
    • Plan costs beyond the initial migration, accounting for storage, egress fees and licensing
    • Prioritise security from day one, not as an afterthought once the migration is complete
    • Don't assume your data is automatically backed up – instead, implement a dedicated backup and recovery strategy
    • Support your people through the change with structured training and clear communication
    • Work with an experienced partner who understands SME environments and offers ongoing support

Need Help with Your Cloud Migration?

Cloud migration done well is one of the most impactful investments an SME can make. Done poorly, it can be one of the costliest.

At Netitude, we work with SMEs across the UK to plan, deliver, and manage cloud migrations and technology solutions designed to achieve business goals. From initial scoping and cost forecasting through to post-migration security audits and ongoing optimisation, we're with you at every stage.

Whether you're at the early research stage or ready to start planning in earnest, we'd love to have a conversation about how your technological journey to the cloud and beyond is looking in 2026.