Brook Foods came to Netitude to modernise ageing IT and get back to focusing on the business rather than IT problems — and they wanted a local partner to do it with.
Netitude initiated its bespoke NET9 framework by auditing Brook Food's IT infrastructure, implementing robust solutions, and providing ongoing support, enabling Brook Food to focus on its business goals without IT distractions.
Ageing IT systems were creating disruption risk and pulling focus away from the business. Brook Foods needed a dependable, modern setup — and a trusted, local provider to run it, one they could pick up the phone to.
We began with a full audit of their systems under our Net9 framework, put solid foundations in place, and took on the day-to-day support — so the team could get back to running the business instead of firefighting IT problems. Next on the list is a Microsoft 365 migration, with regular strategic reviews to keep their IT moving as the business grows.
Everything we delivered for S&P CU runs through Net9 — our framework for giving a business full visibility across nine key delivery areas:
Rather than fixing problems one at a time, Net9 lets us see the whole picture — and build a roadmap that keeps working as the business grows. To learn more about our Net9 process, click here.
Six months in, the difference was clear: better security, far less risk of disruption, and much faster recovery if something did go wrong.
For Mark Dorrill, Director at Brook Foods, the decision came down to the basics:
"What initially struck us about Netitude was how professional they looked and sounded. The website was great, and we had several phone calls, which were really helpful. We also needed someone local — Netitude ticked all the boxes for us."