A more resilient IT foundation for a UK baking equipment supplier — Brook Foods
Brook Foods came to Netitude to modernise ageing IT and get back to focusing on the business rather than IT problems — and they wanted a local partner to do it with.
Netitude initiated its bespoke NET9 framework by auditing Brook Food's IT infrastructure, implementing robust solutions, and providing ongoing support, enabling Brook Food to focus on its business goals without IT distractions.
The Challenge
Ageing IT systems were creating disruption risk and pulling focus away from the business. Brook Foods needed a dependable, modern setup — and a trusted, local provider to run it, one they could pick up the phone to.
The Solution
We began with a full audit of their systems under our Net9 framework, put solid foundations in place, and took on the day-to-day support — so the team could get back to running the business instead of firefighting IT problems. Next on the list is a Microsoft 365 migration, with regular strategic reviews to keep their IT moving as the business grows.
The Net9 Framework
Everything we delivered for S&P CU runs through Net9 — our framework for giving a business full visibility across nine key delivery areas:
- Business continuity protection
- Cloud platforms
- Scalable technology estate
- Licensing and legal
- Network infrastructure and wireless
- Connectivity and collaboration
- Threats and vulnerabilities
- Power, environment and ESG
- Standardised, efficient, scalable systems
Rather than fixing problems one at a time, Net9 lets us see the whole picture — and build a roadmap that keeps working as the business grows. To learn more about our Net9 process, click here.
The Result
Six months in, the difference was clear: better security, far less risk of disruption, and much faster recovery if something did go wrong.
For Mark Dorrill, Director at Brook Foods, the decision came down to the basics:
"What initially struck us about Netitude was how professional they looked and sounded. The website was great, and we had several phone calls, which were really helpful. We also needed someone local — Netitude ticked all the boxes for us."
The best IT partner is one you can almost forget about, because everything simply works. That's what we set out to give Brook Foods — and it's what we aim for with every client. If ageing IT is holding your business back, download the full case study below to see how we helped Brook Foods, or get in touch for a chat.
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