IT Services for Small and Medium-sized Business (SMBs)

A complete outsourced IT support service designed for businesses with 10-150 users.

24/7 Security monitoring & response

100% Guaranteed Cyber Essentials PASS

Direct access to certified engineers

Strategic guidance & budget planning

Painless switch from your current supplier

Super Easy Pricing
Get Your Quote Today.

We get it. Excellent customer service is a must.

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Evolution - Next-gen IT Support

Our Evolution managed IT service is designed for growing businesses that want to move towards digital transformation and cloud adoption.

Technology changes constantly, and so does our service package. We continuously review our standards and enhance our framework to ensure you always have the right technology.

We are an award-winning IT support company that provides top-of-the-range security solutions to large corporations and small local businesses. Our small business IT support services are tailored to meet the unique needs of growing enterprises, ensuring seamless technology integration and optimal performance.

In addition to our enterprise solutions, we specialise in small business computer support, offering reliable and efficient assistance to keep your business running smoothly.

We provide IT support services, as they should be.

24/7 Security Team

UK Service Desk

IT Strategy & Guidance

Dedicated Tech Resource

100%
Guaranteed Cyber Essentials Pass
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Delivering enhanced security controls

Designed for growing businesses that are required to comply with the Cyber Essentials PLUS standard.

With vulnerability management included, we deliver perpetual compliance and guarantee your annual certification pass.

Our Evolution Cyber PLUS package provides peace of mind and reassurance that business won’t be disrupted by the damaging nature of cyber-attacks in the modern world.

Vulnerability Management

24/7 Security Response

Dedicated Tech Resource

IT Strategy & Guidance

100%
Guaranteed Cyber Essentials PLUS Pass
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Enterprise Grade Security

This is for clients who require the best security position and controls in place.

Our business IT support service includes 24/7/365 monitoring of all devices, cloud platforms, and network devices. We utilize abnormal behavior detection, AI-powered data collection, and persistent log file storage to ensure comprehensive protection.

We’ll keep track of all your systems, including all of your Microsoft Office 365 programs and remote working processes, to provide enterprise-grade security controls with a dedicated security advisor (vCISO).

24/7 SIEM Monitoring & Response

Vulnerability Management

Enterprise Security Controls

ISO27001
Security Controls & Compliance

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Enhanced Security

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Strategic Guidance

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Cost Effective

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Proactive by Design

An award winning team

MSP501 2019
MSP501 2020
MSP501 2021
MSP501 2023
EP51
Clutch Top Cybersecurity Company Bristol 2024
Microsoft Gold Partner
CompTIA
Clutch Top Managed Service Provider Bristol 2024
Cyber Essentials PLUS Certified
50 Best Managed IT Companies
Clutch Top IT Services Company Bristol 2024
SBA 2019
SBA winner 2024

The Indispensable Role of IT Support for Small Businesses

In today’s digital age, IT support for small businesses is not a luxury; it’s a necessity. From ensuring seamless day-to-day operations to protecting sensitive data from cyber attacks, IT services play a crucial role in the success and sustainability of small businesses. This comprehensive guide delves into the myriad of ways IT support can benefit small businesses, the types of services available, and why it’s essential to invest in robust IT support solutions.

Small businesses often face unique challenges that larger companies can avoid. With limited resources and budget constraints, small businesses need efficient and cost-effective IT solutions to stay competitive. Here’s why our Evolution IT support service is indispensable:

Tailored Solutions for Varying Business Needs

At Netitude, we know that no two problems are the same. Technology is an ever-changing, intricate beast that can only be tamed by adopting tailored solutions to tackle each and every problem our clients face.

Each IT Support package we provide is tailored specifically to the needs and challenges of our customers, whether local customers or the larger corporations we work with day in and day out.

As a top Managed Service Provider (MSP)—ranked 307th among the top 501 MSPs worldwide—we are dedicated to delivering the very highest in terms of our offering and standard of service.

In March 2024, we were recognized as Somerset’s Employer of the Year. We believe we were awarded this coveted prize due to the huge amount of focus and effort we place into ensuring all Netitude employees feel happy and fulfilled when they come to work.

Therefore, you can rest assured that our friendly team of experts are ideally suited to give your business, whether large, smaller, or medium-sized, the very best in terms of IT support and IT service.

Improved Efficiency and Productivity

Enhanced Security

Cost Effective

Scalability and Growth Support

We truly live by our mantra of ‘Growth Through Technology’, and that isn’t limited to our personal business growth. We want our employees and customers to achieve growth in everything they do while working with Netitude.

Our growth-centric mindset has already helped countless clients to smash their goals and scale their businesses. We know that there is a lot of potential to be harnessed around technology; potential that can be leveraged to increase productivity and decrease downtime, so you have the right technological tools to enable growth.

If you haven’t noticed, the Netitude leadership team sat down collectively at the turn of the year to help us rejuvenate our organisation with a refreshing rebrand. Part of this rebrand was to create a new mission that was more reflective of where we are currently as a business:

For us, it’s all about putting the right technology in the right place at the right time for our clients while maintaining a secure and available environment. We want to maximise potential and deliver business growth through better technology applications.

"For us, it’s all about putting the right technology in the right place at the right time for our clients while maintaining a secure and available environment. We want to maximise potential and deliver business growth through better technology applications."

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Adan Harling | Netitude Ltd

Bridges Testimonial

First class – every time

// Netitude’s co-managed IT support package works well for us because we can focus more on providing fast response times to our users without having to worry about infrastructure. Netitude’s staff have a wide variety of specialised knowledge which means we pretty much always have an expert to advise….
George Thomas
IT Manager | Bridges Electrical