Skip to content

IT Support

Reliable support & strategic guidance to drive business success

Support options

Whatever your requirements for IT, Netitude has it covered. We work closely with you to deliver business IT solutions that meet your needs and help you achieve your goals. For 20 years, we’ve provided reliable and secure managed services to businesses of all shapes and sizes. In fact, we’re one of the top-ranking managed IT service providers in the world!

Remote IT Support

Our Remote Support service is best for businesses that have successfully moved their infrastructure to the cloud and work remotely. This offering can support offices in any UK location.

  • Unlimited Remote Support
  • Dedicated Virtual IT Director
  • Quarterly Remote Audit
  • 24/7 Monitoring
  • Patch Management
  • Guaranteed Cyber Essentials pass

Fully Managed IT Support

Our Fully Managed Support service is suitable for start-ups or businesses where internal management of IT has become too time-consuming. We'll optimise your entire IT infrastructure to perform efficiently and securely.

  • Unlimited onsite & remote Support
  • Dedicated Virtual IT Director
  • Quarterly remote & onsite audit
  • 24/7 monitoring & alerting
  • Patch management
  • Anti-Virus & Anti-Spam licences
  • Guaranteed Cyber Essentials pass

Co-managed IT Support

Our Co-managed Support is best for businesses that have an internal IT function. We can help with a wide range of flexible additional resource or skills you don’t currently have in-house—technical resource where and when you need it.

  • Desktop support
  • 3rd line escalation
  • VCIO advisory services
  • Project services
  • Patch management
  • Backup & disaster recovery solutions

Expert advice and support

We invest heavily in the latest training and accreditations to ensure our team can deliver the best technology results for you. We know that when our staff have the support they need to achieve great things, they enable you to succeed.

Having strategic partnerships with industry-leading vendors such as Microsoft, WatchGuard, BitDefender, Dell, HP and more, means we have the expertise required to deliver results.

JonTout_TGP21_1
AmyCoombes_6_TGP

Practicing what we preach

All the security recommendations we suggest for you, we practice ourselves. We run regular security audits and are independently assessed for our Cyber Essentials Plus status every year. So, you can rest assured that you're in safe hands.

Something for everyone

Our fully managed IT service delivers everything you expect from an entire internal IT department. Including a UK based service desk, network monitoring, security analysis and strategic business reviews.

Are you an IT manager looking for extra resource? Whether it's specialist knowledge, strategic advice or support with IT issues, our co-managed service can offer flexible  support according to your needs.

Whether your business has moved to the cloud or recognise it's time to move, our remote IT Service can provide the support you need without the ties of traditional business support.

DaveShim_TGP21_1_S
BuyersGuide_WP_2021

Use our buyers guide to find the right IT partner

Not all IT companies are created equal. If you want to find a reliable, proactive and driven partner to improve business efficiency, you need to know the right questions to ask.
 
Download this guide to ensure you choose a partner who will deliver professional IT services that'll help you grow.
DigitalEngineering_Logo_S

"These guys are just brilliant. With everything from day-to-day IT glitch support to IT strategy and everything in between, we could not ask for better service."

Charlotte Witchard
Office Manager | Digital Engineering

JohnWainwright_Logo_C

"Netitude are always willing to go the extra mile in order to provide the right solution. "

Brian Rexworthy
Finance Director | John Wainwright & Co Ltd

FDC Law Logo

"I would have no hesitation at all in recommending Netitude Ltd and its team of very clever technicians who always seem happy to help in our hour of need!"

David Gazzard
FDC Law Solicitors

SeriousStages_Logo_S

"The support department within Netitude has always serviced our business needs well. In times of crisis they react quickly, ensuring minimum fuss and downtime. We have formed a good relationship with Netitude and they now feel like an ‘internal department."

James Wolff
Serious Stages Ltd

CPM Group Logo

"The personable nature of all of Netitude’s staff, together with their extensive knowledge, has enabled increased speed, reliability and security of our network - we would highly recommend Netitude."

Rory Baker-Johnson
CPM Group

Work with an award-winning national MSP

Our in-house UK based service desk works to ISO and ITIL aligned best practices, with industry-leading tools and technology to deliver the best service in the market.

We are ranked among the top Managed IT service providers worldwide. Our verified client references and outstanding client retention rate underline our commitment to exceptional service.

RobinMayo_14_TGP
Group of multi-ethnic business partners discussing ideas
IT Solutions IT strategy

Why does your business need an IT strategy?

Using modern technologies at work. Close-up of young businessman typing something while sitting at the desk in creative office
IT Support Cybersecurity

How to tell if you’re cybersecurity is at risk

Modern automatic automobile manufacturing workshop. A busy car production line. Industrial scenery background.
Digital Transformation Manufacturing

How Digital Transformation can serve Manufacturing

Get in touch, let's talk about better IT

If you'd like to find out more about our IT services, book a call and start your journey with us today.