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Co-managed IT Support

Partially outsourced IT support to complement, enhance and support your in-house team.

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Support where you need it most

Filling the knowledge gap

The most talented or experienced engineers may find that a specific job or issue lies beyond their skill set. In these circumstances, a third party with specialised knowledge and training can support the knowledge gap.

You can expect a seamless integration to enhance your internal team and infrastructure. We’ll improve internal efficiencies and deliver an exceptional end-user experience to you and your customers, adding stability to your IT operations.

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Keeping your business safe and secure

With cyber-attacks on the rise, cyber security parameters are no longer an optional extra; it's essential to educate your users, protect your systems and plan for breaches.

As your IT partners, we'll ensure you have everything your business needs to operate in today's cyber risk environment, from the monitoring and management of your systems to training your staff on Phishing.

Extra support

Periods of high demands can leave your in-house team struggling to cope. Expanding your team is a good but time-consuming and costly option. Instead, a co-managed option could be the best answer.

At Netitude, we can supplement your existing function with a single point of contact for handling all issues. Our support is flexible according to your needs. Removing the burden of day-to-day support needs and service requests will free up your in-house team to focus on their goals. Our services extend nationally to cover offices based all over the country.

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Is your IT strategy compliant?

As data breaches become increasingly common,  maintaining the security and privacy of customers is a major concern for businesses. In the context of IT security, compliance means ensuring that your organisation meets the standards for data privacy and security that apply to your specific industry.

Download our guide to learn more about compliance.

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“Netitude’s co-managed IT support package works well for us because we can focus more on providing fast response times to our users without having to worry about infrastructure. Netitude’s staff have a wide variety of specialised knowledge which means we pretty much always have an expert to advise us whether we are doing something new or are stuck on a particularly intricate technical issue. The account management services and advice are excellent too.”

George Thomas
IT Manager | Bridges Electrical

Book an IT audit today

Get a clear picture of your current IT systems and cyber security position with an IT audit. Then we'll develop a strategy to drive your business forward.

Unless you're starting from scratch, an audit is the first step to building a successful relationship with your chosen managed IT provider. Let's get started!

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IT Process

How to optimise your IT process to save money

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IT Support Co-managed IT

How Co-managed IT helps your business save money

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How can Netitude help you avoid downtime?

Fancy a chat?

If you’d like to find out more about our Complementary IT Support offering, book a call! Start your journey to more productive IT today.