Remote IT SupportRemote IT support services built around the Microsoft 365 Modern Workplace. Microsoft Modern Workplace Remote IT Support, built for cloud-based business. No matter if you have successfully moved your business to the cloud, or recognise its the right time to make the move, our Remote IT service can provide the support you need, without the ties of traditional IT support. Our Remote IT model is built around adoption and management of the Microsoft 365 suite of products, which include: Web and Desktop productivity apps – Word, Excel, Powerpoint, Outlook etc Email and calendar hosting – Exchange online File storage and sharing – SharePoint & OneDrive Teamwork and communication platform – Teams Security and Compliance – Azure AD By embracing the entire suite of products, and fully supporting you in this journey your business can capitalise on the benefits of a single unified platform. Since 2001 Netitude have delivered award-winning, reliable and secure IT services to business. Internationally recognised leaders in IT Support. How can we help you? Discover the modern answer to IT Support, enquire about our Remote IT Support Audit today How can we help? Unlimited IT Support – 1st, 2nd and 3rd line remote support Chat App – Direct access to engineers via our support app Office 365 Training – Video training resources and exam system Telephone Availability - 7am-5:30pm Mon–Fri. Administration of Users - Best practice management of your Microsoft 365 tenant O365 Security Management - We'll keep your tenant in line with the Microsoft security analysis tools Quarterly Remote Technology Audit - We'll review your technology on a quarterly basis, to keep on top of documentation and changes. Quarterly Strategy Planning Meeting via Teams - We'll discuss your business progress, plans and budgets to ensure IT is working for you. Backup management & trial restore - We'll augment your cloud file systems with a cloud-to-cloud backup platform and check it all daily. National Coverage - Our remote service can cover any office, at any location. Enquire about Audit Why you should work with us Experienced & Vendor Certified Technical Teams Fully Reference Backed & Insured Industry Leading Systems, Tools & Processes Direct Engineer Access via Phone, Email, Secure Portal & Chat App ITIL and Cyber Essentials PLUS Certified Hear what our clients have to say! "The personable nature of all of Netitude’s staff, together with their extensive knowledge, has enabled increased speed, reliability and security of our network - we would highly recommend Netitude." Rory Baker-Johnson, CPM Group "The support department within Netitude has always serviced our business needs well. In times of crisis they react quickly, ensuring minimum fuss and downtime. We have formed a good relationship with Netitude and they now feel like an ‘internal department." James Wolff, Serious Stages Ltd "Netitude understand our business and the way we embrace cloud technologies, this has enabled us to make best use of our time and avoid costly investments in traditional IT." Rod Taylor, Cox and Cox Mail Order Ltd "As a company we have engaged Netitude on a wide range of projects that cover not only on site infrastructure and hardware but also temporary event installations. They have time and time again risen to every challenge we have set them. " Matt Johnson, The Royal Bath & West Showground "Netitude are always willing to go the extra mile in order to provide the right solution. " Brian Rexworthy, John Wainwright & Co Ltd "We entrust Netitude with mission critical server support and backup which has proven to be reliable and robust in a disaster recovery situation." Dan Quattrucci, Saab Training Systems "I would have no hesitation at all in recommending Netitude Ltd and its team of very clever technicians who always seem happy to help in our hour of need!" David Gazzard, FDC Law "Since Netitude have taken over our IT systems, the staff morale has improved significantly, we all feel very comfortable in being able to contact them and are impressed at their friendly, helpful, “can do” approach." Richard Nocton FRICS FAAV, Woolley & Wallis "We have recommended Netitude to companies that we work with and will continue to do so. " Pat Benjamin, B2 Architects "When looking for a new IT team we looked at three companies. Netitude became the clear winners. We have been thankful since. Quick, efficient, helpful and polite. A delight to work with and an integral part of our business. " Steve Curtis, Blisters Ltd "Netitude gives us as much support as if we had an IT department working within the company." Stuart Kemp, Timbersource Ltd "Netitude go beyond just maintaining and securing our IT infrastructure. Their training and guidance on security threats, policies and procedures to our team is invaluable. Since we became a client, they have enhanced our security and helped us to understand that risk prevention through education is also key to keeping our network secure. Netitude’s Managed Cyber Security Service gives us complete security peace of mind." Simon Jackson, GBIM 1 2 3 4 5 6 7 8 9 10 11 12 Enquire about Audit Have a question? Snag an appointment to talk with an IT professional over the phone! We aim to respond within 10 working minutes.