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How good IT management improves billability and efficiency

In today’s business environment, companies are increasingly dependent on their internal IT departments to deliver business-critical services and functions. As IT functions become increasingly embedded into the day-to-day operations of businesses, more in-house IT teams are choosing to adopt IT service management best practices to meet the rapidly changing needs of the companies they serve.

This guide will cover how the adoption of IT service management processes can improve business efficiency and billability.