IT Support TauntonWe are one of the largest IT Support companies in the South West providing award winning, strategic & friendly IT services to large, medium & small companies in Taunton.For businesses in the Taunton area that need reliable and readily available IT support, our team at Netitude deliver a wide range of IT services that give you and your staff IT peace of mind allowing you to focus on your company’s growth.At Netitude we deliver a full IT solution, from an accessible helpdesk for trouble shooting computer issues in the office, to bespoke IT infrastructure to drive your business forward.If you want a go-to IT service in Taunton to look after all your technology concerns, our staff are trained to the highest levels so that they solve problems quickly and efficiently. Our clients rely on us to ensure their businesses are running smoothly with proficient IT. We pride ourselves in providing world-class IT support & IT services for businesses in Taunton. Our customer testimonials and awards speak for themselves. Speak to an expertHave a question? Snag an appointment to talk with an IT professional over the phone! We aim to respond within 10 working minutes. Why Use Us For Your IT Support?Risk free – No binding contracts and simple migration.Fast – Prompt desktop support when you call or if we detect an issue.Secure – Managed and tested security as standard.Proactive – 24/7 monitoring to stop problems before they stop your business.Strategic – Consultancy to give a clear IT road map and budget.Established – Providing IT support to business since 2001. Proactive management & monitoring24/7/365 Monitoring and Alerting for Servers, Workstations and Network DevicesMicrosoft, network device and 3rd party patch managementBackup & business continuity systems management, monitoring and monthly trial restoration of dataAnti-virus and anti-spyware software and managementAnti-spam and email continuity managementDesktop and server scheduled optimisation and maintenanceMonthly performance reporting Network AdministrationDedicated network manager assigned to your accountQuarterly best practice and security auditNetwork, infrastructure and vendor documentationAsset management and tagging & licence software managementTicket trend analysis and ‘problem’ device identificationStaff technical drop-in sessions to ensure your staff are using technology in the best way Support TeamUnlimited remote technical supportUnlimited on-site technical supportUnlimited 'workshop' hardware repairsMicrosoft certified engineersDirect access via phone, email, secure portal & chat app3rd party vendor liaisonFast and friendly team of skilled and qualified engineers Virtual IT DirectorAssigned to your account and accountable for Netitude servicesQuarterly business and strategic review meetingsTechnology alignment to your business requirementsTechnology budget planningTechnology procurementTelephone availability, strategic advice when you need itOptional attendance of management and board meetings "The personable nature of all of Netitude’s staff, together with their extensive knowledge, has enabled increased speed, reliability and security of our network - we would highly recommend Netitude."Rory Baker-Johnson, CPM Group "The support department within Netitude has always serviced our business needs well. In times of crisis they react quickly, ensuring minimum fuss and downtime. We have formed a good relationship with Netitude and they now feel like an ‘internal department."James Wolff, Serious Stages Ltd "Netitude understand our business and the way we embrace cloud technologies, this has enabled us to make best use of our time and avoid costly investments in traditional IT."Rod Taylor, Cox and Cox Mail Order Ltd "As a company we have engaged Netitude on a wide range of projects that cover not only on site infrastructure and hardware but also temporary event installations. They have time and time again risen to every challenge we have set them. "Matt Johnson, The Royal Bath & West Showground "Netitude are always willing to go the extra mile in order to provide the right solution. "Brian Rexworthy, John Wainwright & Co Ltd "We entrust Netitude with mission critical server support and backup which has proven to be reliable and robust in a disaster recovery situation."Dan Quattrucci, Saab Training Systems "I would have no hesitation at all in recommending Netitude Ltd and its team of very clever technicians who always seem happy to help in our hour of need!"David Gazzard, FDC Law "Since Netitude have taken over our IT systems, the staff morale has improved significantly, we all feel very comfortable in being able to contact them and are impressed at their friendly, helpful, “can do” approach."Richard Nocton FRICS FAAV, Woolley & Wallis "We have recommended Netitude to companies that we work with and will continue to do so. "Pat Benjamin, B2 Architects "When looking for a new IT team we looked at three companies. Netitude became the clear winners. We have been thankful since. Quick, efficient, helpful and polite. A delight to work with and an integral part of our business. "Steve Curtis, Blisters Ltd "Netitude gives us as much support as if we had an IT department working within the company."Stuart Kemp, Timbersource Ltd "Netitude go beyond just maintaining and securing our IT infrastructure. Their training and guidance on security threats, policies and procedures to our team is invaluable. Since we became a client, they have enhanced our security and helped us to understand that risk prevention through education is also key to keeping our network secure. Netitude’s Managed Cyber Security Service gives us complete security peace of mind."Simon Jackson, GBIM 1 2 3 4 5 6 7 8 9 10 11 12A Wide Range of IT Services for businesses in TauntonIf you want to expand your IT infrastructure then we can tailor an IT environment to your exact business needs or if you want to free up resources with secure cloud computing, get access to Wi-Fi or you just want some security advice we have answers born of experience in all these fields and more.Our goal is to give you return on Investment by reducing your overall costs, maximising your up-time and increasing your productivity. With a proven record in providing an exemplary service you can rely on Netitude to deliver IT Support in Taunton, Somerset, that will improve the productivity of your business.Contact us today and receive a free network and security evaluation with no commitment.What are the benefits?Award-winning customer service – direct access to our fast, friendly and informed help desk team via email, phone, secure portal, and online “chat” system.Reduced downtime, increased reliability and performance – our dedicated NOC team (Network Operation Centre) monitor your complete IT estate 24/7 – warning when we detect an issue. Important patching and maintenance are carried out in the background, keeping all systems secure and at peak performance.Cyber Security peace of mind – we audit your system to industry best practice and Cyber Essentials standards every quarter. We take remedial steps where necessary and alert you of any risks that may come up.Clear and consistent costs - fixed fee - our simple fixed monthly pricing model allows your business to plan, knowing the costs will be consistent.Increased productivity – truly unlimited access to our support team. Our industry-leading SLAs (service level agreements) means we respond faster, work faster and resolve issues faster than our competition.Single point of contact – we front end all your technology vendors, taking ownership of your technology issues and ensure a quick resolution. No “passing the buck” here.Strategic IT guidance - direct access to your assigned "virtual IT Director" for all your technology questions. We also advise on your digital transformation journey and how to make the best use of technology to enable business growth.