We have a range of IT services available and our staff are trained to the highest standards.

A popular service is our IT helpdesk which enables your staff to connect with a qualified engineer in moments – with most issues solved on the very first phone call. Our staff take ownership of problems and challenges until they are resolved to the customer’s satisfaction. You’ll find us a reliable, dedicated and effective IT company – just ask any of our existing customers to realise we deliver on our promises.

Contact Us

Request a call back

We aim to respond within 1 hour.

Proactive management & monitoring

  • 24/7/365 Monitoring and Alerting for Servers, Workstations and Network Devices
  • Microsoft, network device and 3rd party patch management
  • Backup & business continuity systems management, monitoring and monthly trial restoration of data
  • Anti-virus and anti-spyware software and management
  • Anti-spam and email continuity management
  • Desktop and server scheduled optimisation and maintenance
  • Monthly performance reporting

Network Administration

  • Dedicated network manager assigned to your account
  • Quarterly best practice and security audit
  • Network, infrastructure and vendor documentation
  • Asset management and tagging & licence software management
  • Ticket trend analysis and ‘problem’ device identification
  • Staff technical drop-in sessions to ensure your staff are using technology in the best way

Support Team

  • Unlimited remote technical support
  • Unlimited on-site technical support
  • Unlimited 'workshop' hardware repairs
  • Microsoft certified engineers
  • Direct acess via phone, email, secure portal & chat app
  • 3rd party vendor liaison
  • Fast and friendly team of skilled and qualified engineers

Virtual IT Director

  • Assigned to your account and accountable for Netitude services
  • Quarterly business and strategic review meetings
  • Technology alignment to your business requirements
  • Technology budget planning
  • Technology procurement
  • Telephone availability, strategic advice when you need it
  • Optional attendance of management and board meetings

Our pledges are:

  • If you call us the call is answered by a skilled UK based engineer
  • We always resolve issues on the first phone call
  • We’ll take ownership of any problems that arise

A Variety of IT Services in Somerset

If you are curious to see how freeing up your resources by shifting to secure cloud computing can benefit your company, we can help. Perhaps you would like Wi-Fi set up, more secure mobile devices or want to ensure you have your data backed-up?

If you are in an industry sector that requires a tailored approach to software needs and IT infrastructure in Somerset we have the know-how to create the perfect, most effective IT platforms just for your business.

Growth through technology