IT Support & Services for Businesses in Bath

Safeguarding your business

As a business leader in Bath, we know that you're not just looking for great technology solutions. You need a partner to mitigate cyber threats and help protect your business data.

We ensure our managed clients achieve a pass in Cyber Essentials as standard. The Cyber Essentials certification protects against 80% of common cyber-attacks. Meaning you can rest assured knowing that your sensitive data is better protected. We also offer a Managed Cyber Security bolt-on service for security-conscious businesses looking to reduce their cyber risk further.

Skilled resource where you need it

We've been serving SMEs in Bath since 2001. In this time, we've developed a finely tuned process for how we support our customers. In fact, this process has led us to become one of the leading managed service providers in the world.

Our 1st line, 2nd line support and 3rd line service desk are on hand to deliver outstanding technical support. In addition, we gather feedback on every ticket to drive constant improvement.

Our dedicated Network Operation Centre team monitor your entire IT estate 24/7. This reduces your downtime and increases reliability and performance.

We'll also audit your system to industry best practices and Cyber Essentials standards every quarter.

Supporting your needs

Our 1st line, 2nd line support and 3rd line service desk are on hand to deliver outstanding technical support. In addition, we gather feedback on every ticket to drive constant improvement.

Our dedicated Network Operation Centre team monitor your entire IT estate 24/7. This reduces your downtime and increases reliability and performance.

We'll also audit your system to industry best practices and Cyber Essentials standards every quarter.

Growing your business

Our Bath-based team deliver reliable IT support, tools and techniques to help reduce your costs and improve your business productivity.

Our service goes beyond fixing IT issues; we work with you to get a complete picture of your business, from future plans to business goals. As a result, we make sure you get the best out of technology to grow your business.

We learn your business inside and out to identify the right technology solutions to support your future goals. Then, your dedicated Virtual IT Director will write you a clear IT roadmap and put together a budget for future investments.

“The initial audit was fantastic. It really gave us an understanding of where we were and took away the fear of the lack of knowledge. The broken-down recommendations really helped us understand the priority areas that needed attention, also helped me explain to my colleagues when it came to costs. Netitude have really helped us move forward as a business, initially we thought we just needed someone to ‘fix’ things, but we have moved on further than I ever imagined.”

Mark Dorrill
Director | Brook Foods Processing Equipment