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IT Support Bath

Find the right IT partner for your organisation

What's your biggest

challenge?

Building your IT strategy

Your business needs an IT strategy to enable growth, efficiency and security. Our proven framework of technology and best practice alignment ensures your business can move forward with confidence.

Your dedicated Virtual IT Director will work with you to build a strategic roadmap and budget in line with your business goals.

Safeguarding your business

As a business leader in Bath, we know that you're not just looking for great technology solutions. You need a partner to help protect the sensitive data your organisation holds.

We ensure our managed clients achieve a pass in Cyber Essentials as standard. The Cyber Essentials certification protects against 80% of common cyber-attacks. Meaning you can rest assured knowing that your sensitive data is better protected.

Skilled resource where you need it

Your internal IT team may need help covering IT issues or an engineer to fill the skill gap on a project. With Co-managed IT support, we can help fill the gaps.

Pick and choose which services stay in-house and where we can help. Co-management is an opportunity to create a partnership to compliment, enhance and support your existing IT team.

Service Delivery Director talking in a meeting with colleagues not seen in the picture

Growing your business

With years of experience, our Bath-based team deliver reliable IT support and services. We aim to reduce your costs and improve your business productivity.

Our service goes beyond fixing IT issues; we work with you to fully understand your business, from future plans to business goals. We make sure you are getting the best out of technology so that you can grow your business.

Serving you

We learn your business inside and out to identify the right technology solutions to support your future goals. Then, your dedicated Virtual IT Director will write you a clear IT roadmap and put together a budget for future investments.

Our dedicated Network Operation Centre team monitor your entire IT estate 24/7. Not only does this give your security peace of mind by reducing your downtime, but it increases reliability and performance.

Not to mention that we audit your system to industry best practices and Cyber Essentials standards every quarter.

Virtual IT Director in a meeting with colleagues not seen
Customer Service Managed and Engineer working at a computer together

Supporting your needs

We support your business by making it a goal to give you a return on investment. We aim to reduce your overall costs, maximise your up-time and increase your productivity.

Our 1st line, 2nd line support and 3rd line service desk are on hand to deliver outstanding technical support. In addition, we gather feedback on every ticket to drive constant improvement.

Experience and security

We've been serving SMEs in Bath since 2001. During this time, we've developed a finely tuned process for how we support our customers. In fact, this process has lead us to become one of the leading managed service providers in the world.

Security is at the centre of everything we do. We don't just secure our client's businesses; we practice what we preach. Netitude is Cyber Essentials Plus certified and aligned to our Managed cybersecurity services.

Operations Centre Manager working at his desk
Buyers Guide

Find your best suited IT partner using our buyers guide

Not all IT support partners are the same. For example, suppose you want to find a reliable, proactive and driven partner to improve efficiency in your business - you need to know the right questions to ask.
 
Download this guide to ensure you choose the partner that will help you grow.
Brook Foods Processing Equipment

“The initial audit was fantastic. It really gave us an understanding of where we were and took away the fear of the lack of knowledge. The broken-down recommendations really helped us understand the priority areas that needed attention, also helped me explain to my colleagues when it came to costs. Netitude have really helped us move forward as a business, initially we thought we just needed someone to ‘fix’ things, but we have moved on further than I ever imagined.”

Mark Dorrill
Director | Brook Foods Processing Equipment

Book an IT audit today

Get a clear picture of your current IT systems and cyber security position with an IT audit, then we'll develop a strategy to drive your business forward.

Unless you're starting from scratch, an audit is the first step to building a successful relationship with your chosen managed IT provider. Let's get started!

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Get in touch, let's talk about better IT

In one phone call, we can take note of your business details, such as the number of users and servers, allowing us to paint a picture of your organisation’s current infrastructure.