Reliable IT Support in Bath
With years of experience, our Bath-based team deliver reliable IT support and services. We aim to reduce your costs and improve your business productivity.
Our service goes beyond fixing IT issues, we work with you to fully understand your business, from future plans to business goals. We make sure you are getting the best out of technology, so you can grow your business.
Don’t just take our word for it – have a look at what our clients have to say.
As a result of our unrivalled IT service, we have been awarded Business of the Year at the Mendip Business Awards 2019.
We pride ourselves in providing first-class, cost-effective IT support & IT services for businesses in Bath such as:
What are the benefits to your business?
- Award-winning customer service – direct access to our fast, friendly and informed help desk team via email, phone, secure portal, and online “chat” system.
- Reduced downtime, increased reliability and performance – our dedicated NOC team (Network Operation Centre) monitor your complete IT estate 24/7 – warning when we detect an issue. Important patching and maintenance are carried out in the background, keeping all systems secure and at peak performance.
- Cyber Security peace of mind – we audit your system to industry best practice and Cyber Essentials standards every quarter. We take remedial steps where necessary and alert you of any risks that may come up.
- Clear and consistent costs - fixed fee - our simple fixed monthly pricing model allows your business to plan, knowing the costs will be consistent.
- Increased productivity – truly unlimited access to our support team. Our industry-leading SLAs (service level agreements) means we respond faster, work faster and resolve issues faster than our competition.
- Single point of contact – we front end all your technology vendors, taking ownership of your technology issues and ensure a quick resolution. No “passing the buck” here.
- Strategic IT guidance - direct access to your assigned "virtual IT Director" for all your technology questions. We also advise on your digital transformation journey and how to make the best use of technology to enable business growth.
A wide range of IT Services in Bath
We support your business by making it a goal to give you a return on investment. We aim to reduce your overall costs, maximise your up-time and increase your productivity.
Our 1st line, 2nd line support and 3rd line IT support desk are on hand to deliver outstanding technical support. We gather feedback on every ticket to drive constant improvement.
Why use Netitude for your IT Support?
- Risk free – No binding contracts and simple migration.
- Fast – Prompt desktop support when you call or if we detect an issue.
- Secure – Managed and tested security as standard.
- Proactive – 24/7 monitoring to stop problems before they stop your business.
- Strategic – Consultancy to give a clear IT road map and budget.
- Established – Providing IT support to business since 2001.
Psst… Take a look at our awards and accreditation’s
We have a proven record in providing award-winning customer service. You can rely on Netitude to deliver IT support that will improve the productivity of your business.
See more technology partners and awards
"The personable nature of all of Netitude’s staff, together with their extensive knowledge, has enabled increased speed, reliability and security of our network - we would highly recommend Netitude."
Rory Baker-Johnson, CPM Group
"The support department within Netitude has always serviced our business needs well. In times of crisis they react quickly, ensuring minimum fuss and downtime. We have formed a good relationship with Netitude and they now feel like an ‘internal department."
James Wolff, Serious Stages Ltd
"Netitude understand our business and the way we embrace cloud technologies, this has enabled us to make best use of our time and avoid costly investments in traditional IT."
Rod Taylor, Cox and Cox Mail Order Ltd
"As a company we have engaged Netitude on a wide range of projects that cover not only on site infrastructure and hardware but also temporary event installations. They have time and time again risen to every challenge we have set them. "
Matt Johnson, The Royal Bath & West Showground
"Netitude are always willing to go the extra mile in order to provide the right solution. "
Brian Rexworthy, John Wainwright & Co Ltd
"We entrust Netitude with mission critical server support and backup which has proven to be reliable and robust in a disaster recovery situation."
Dan Quattrucci, Saab Training Systems
"I would have no hesitation at all in recommending Netitude Ltd and its team of very clever technicians who always seem happy to help in our hour of need!"
David Gazzard, FDC Law
"Since Netitude have taken over our IT systems, the staff morale has improved significantly, we all feel very comfortable in being able to contact them and are impressed at their friendly, helpful, “can do” approach."
Richard Nocton FRICS FAAV, Woolley & Wallis
"We have recommended Netitude to companies that we work with and will continue to do so. "
Pat Benjamin, B2 Architects
"When looking for a new IT team we looked at three companies. Netitude became the clear winners. We have been thankful since. Quick, efficient, helpful and polite. A delight to work with and an integral part of our business. "
Steve Curtis, Blisters Ltd
"Netitude gives us as much support as if we had an IT department working within the company."
Stuart Kemp, Timbersource Ltd
"Netitude go beyond just maintaining and securing our IT infrastructure. Their training and guidance on security threats, policies and procedures to our team is invaluable. Since we became a client, they have enhanced our security and helped us to understand that risk prevention through education is also key to keeping our network secure. Netitude’s Managed Cyber Security Service gives us complete security peace of mind."
Simon Jackson, GBIM