How to put together an Instant Messaging policy

If your business doesn’t have an Instant Messaging policy, here’s a handy guide on the areas you’ll need to cover and the type of content they should include.

In a business setting, there are appropriate and inappropriate conversations, and we should follow some rules that will help us steer clear of uncomfortable situations. Things become much harder when the company we work for doesn’t have a clear instant messaging policy employees will follow. Not only that, but you need to be clear on the security standards.

This guide aims to create a strong policy that underlines the expectations, processes and procedures that will allow your employees to benefit from the service.

This policy guide will help define the following:

• Expectations of staff
• Security standards
• Processes and procedures