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Questions to ask your next IT partner

Finding any outsourced partner is tricky, especially regarding IT support. Many IT support partners claim they offer a Fully Managed package when they don't. And far too many preach about Cybersecurity but need to secure themselves.

You know you need a secure and reliable partner that delivers precisely what they say they will, but how do you find one? Well, you need to know the right questions to ask. So to ensure you're not being sold a half-baked service, we've scoped a checklist of questions you should ask any potential IT partner.

These questions are designed to cover the following:

  • The onboarding process
  • Security offerings
  • Their attitude to security
  • IT audits
  • IT consultancy and strategy

From this checklist, you should get an idea of their service and if they align with what you're looking for.