About Us
We are a customer-focused and award-winning Managed Service Provider who help our clients achieve their business goals through championing their technology
It’s all about people
Our company culture is built around our mission “Growth through Technology”. We want to be a part of your growth and your success, whether your a client or part of the team, it’s our job to help you achieve your goals.
We work together as a team, not only internally but with our clients and everyone around us. Together we work towards a positive team environment of helping each other succeed and achieve the best possible results. Enjoy the time we spend together and celebrate each success.
Whether you need full management of your IT or want a partner to work along-side your internal team, our goal is to help you achieve success through your technology.
Learn more about us
- Our Story
Our story so far
Our story began with a man (Adam Harling) in a van, nearly two decades ago in 2001. In that time, we've grown to become a key provider for technology solutions and IT support to businesses in the South West and nationally. We are ranked in the top 50 Managed Service Providers in the UK and top 500 worldwide!
- Our values
Our values
Netitude was built on five core values that continue to guide our business today. The spirit of progress and positive transformation fuels our work, motivates our team and inspires clients!
- Meet the team
Our team
We invest in the personal and professional growth of all our staff. We work together to enrich ourselves and those around us through discovery, understanding, knowledge, experience, and opportunity.
- See our success
Our award-winning service
We are honoured to have been recognised for a range of industry awards, from customer service to business of the year.
Our clients
We are strategic IT partners to a wide range of industries including, Hospitality, Construction, Manufacturing, Finance and Legal Services. In our nearly 20 years of service, we have built an excellent client-retention rate – and with our service delivery KPI’s and detailed client reporting, you can count on us to delivery excellent service and great value for money.

"Netitude support us with IT and networking for 70 employees. They take a planned and strategic approach that minimises outages and issues. When things do go wrong, or changes are required, they are quick to respond and find a solution."
Bertie Clayton, Managing Director at Jane Clayton & Company

"Netitude understand our business and the way we embrace cloud technologies, this has enabled us to make best use of our time and avoid costly investments in traditional IT."
Rod Taylor, Director at Cox and Cox

"These guys are just brilliant. With everything from day-to-day IT glitch support to IT strategy and everything in between, we could not ask for better service."
Charlotte Witchard, Office Manager at Digital Engineering

"Netitude go beyond just maintaining and securing our IT infrastructure. Their training and guidance on security threats, policies and procedures to our team is invaluable. Since we became a client, they have enhanced our security and helped us to understand that risk prevention through education is also key to keeping our network secure. Netitude’s Managed Cyber Security Service gives us complete security peace of mind."
Simon Jackson, Director at GBIM

"We found the process of working with Netitude very good, in fact, excellent. They are experts in what they do but they took the time to work with us and fit with our business requirements and financial preference. We found the process very helpful as we knew from experience that a pro-active approach was what we needed. "
Faith Parker, HR Director at BR Hodgson

"As a company we have engaged Netitude on a wide range of projects that cover not only on site infrastructure and hardware but also temporary event installations. They have time and time again risen to every challenge we have set them. "
Matt Johnson, IT Manager at The Royal Bath & West Showground

"Netitude are always willing to go the extra mile in order to provide the right solution. "
Brian Rexworthy, Finance Director at John Wainwright & Co Ltd

"We have ambitious growth plans and our ongoing relationship with Netitude will ensure that our IT systems stay a little ahead of our immediate need. We have been delighted with the results and our use of IT has been easy and reliable. Netitude makes us feel important as a customer."
Pat Tomlinson, Director at Pat Tomlinson Accountancy

"We entrust Netitude with mission critical server support and backup which has proven to be reliable and robust in a disaster recovery situation."
Dan Quattrucci, Analyst at Saab Training Systems

"We have recommended Netitude to companies that we work with and will continue to do so. "
Pat Benjamin, Architect at Benjamin + Beauchamp Architects

"I would have no hesitation at all in recommending Netitude Ltd and its team of very clever technicians who always seem happy to help in our hour of need!"
David Gazzard, FDC Law Solicitors

"When looking for a new IT team we looked at three companies. Netitude became the clear winners. We have been thankful since. Quick, efficient, helpful and polite. A delight to work with and an integral part of our business. "
Steve Curtis, Director and joint owner at Blisters Ltd

"The personable nature of all of Netitude’s staff, together with their extensive knowledge, has enabled increased speed, reliability and security of our network - we would highly recommend Netitude."
Rory Baker-Johnson, CPM Group

"The support department within Netitude has always serviced our business needs well. In times of crisis they react quickly, ensuring minimum fuss and downtime. We have formed a good relationship with Netitude and they now feel like an ‘internal department."
James Wolff, Serious Stages Ltd

"Netitude gives us as much support as if we had an IT department working within the company."
Stuart Kemp, Managing Director at Timbersource Ltd
From our people to yours
We know that when our staff have the support they need to achieve great things, they enable our clients to succeed.
We encourage our employees to expand and nurture a wide range of skills and roles to build their experience, so they can deliver the best possible service to our clients.
From employee recognition awards and rewards to training plans, regular 121’s and career progression, it all contributes to a great work environment, happy employees and low staff turnover rates.
We only partner with the best
We carefully select our partners to make sure we can offer our clients the best possible advice on their technology journey.
Welcome to our home
We continue to invest in our spacious home in Frome, near Bristol. While already a tightknit team, a new open-plan office, communal kitchen and picnic benches allow better cross-team communication and social interaction, promoting a great team culture. You can even become a Street Hoops champion with our custom-built arcade machine!
Our office not only benefits our staff but has become a place of learning for others too. With the extra room, we are able to offer group training that benefits our clients and anyone that wishes to learn.
Enjoy great facilities
Whether you’re part of the team or just visiting, you can benefit from our wide range of excellent facilities.
Discover what we can do for your business
With comprehensive expertise across IT, communications and cybersecurity, we’ll cover all your business technology needs. Whether you’re looking to fully outsource your IT support or a partner to work with your in-house team – we provide a complete managed solution from initial advice to supply, implementation and ongoing support.
Fully Managed IT Support
Award winning support, pro-active monitoring, cyber security auditing and strategic guidance to enable your business growth.
Cyber Security Services
Our stack of products and services cover every requirement and attack vector to protect your business from potential cyber security threats.
Co-managed IT support
Working with internal IT teams, we offer everything from 1st and 2nd line desktop support to 3rd line escalation and strategic advice.
IT Project Services
Every Netitude project is delivered in accordance with our industry standard project management method.
Interested in working with us?
Our employees are the heart of our business, come and join a winning team.