Monthly Support Contract

Most of Netitude’s customers prefer the peace of mind, simple pricing and many additional benefits of a Netitude monthly support contract, particularly with our 24/7 Monitoring system constantly watching over all their equipment. One agreement can cover every IT device in your business, including tablets and smartphones.

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In brief: Fully Managed IT Support Contracts

  • Unlimited remote and on-site support
  • 24/7 monitoring of all devices, backup checks and software updates
  • Quarterly network audits, pro-active maintenance and cybersecurity checks
  • Dedicated Virtual IT Director for strategic alignment & growth

Your Own IT Department

Our services become part of your business, with all the benefits of your own IT department – but at a fraction of the cost!

You will have immediate & unlimited telephone and email access to our complete IT department of 1st, 2nd, and 3rd line specialists as well as expert advice on data security, infrastructure planning, procurement and installation.

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Our project team focus on achieving our key performance criteria:

  • Quality – fit for purpose and to the level specified
  • Costs – as per the budget defined
  • Time – to the pre-planned project completion point

Understanding your needs

Our Help Desk and field engineers will be fully briefed on your business needs, and quickly develop a professional, and personal understanding of the help your staff require. If a device needs off-site repair, we have our own hardware centre to repair and replace almost any hardware component, when it is economic to do so, and tell you costs in advance.

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For an initial discussion, and an audit of your current technology infrastructure, please get in touch.

Or you can find out more about our offices in Bristol, BathSomerset and Wiltshire.

In brief: understanding your needs

  • IT infrastructure and strategy audit services
  • Cybersecurity auditing and compliance
  • Taylored IT support services to your business

Our Managed IT Services

 

Growth through technology