Understanding your needs
Our Service Desk and field engineers will be fully briefed on your business needs, and quickly develop a professional, and personal understanding of the help your staff require. If a device needs off-site repair, we have our own hardware centre to repair and replace almost any hardware component, when it is economic to do so and tell you costs in advance.
For an initial discussion, and an audit of your current technology infrastructure, please get in touch.
In brief: understanding your needs
- IT infrastructure and strategy audit services
- Cybersecurity auditing and compliance
- Taylored IT support services to your business
Your Own IT Department
Our services become part of your business, with all the benefits of your own IT department, at a fraction of the cost!
You will have immediate & unlimited telephone and email access to our complete IT department of technical engineers and senior technical engineers, as well as expert advice on data security, infrastructure planning, procurement and installation.
Our project team focus on achieving our key performance criteria:
- Quality: Fit for purpose and to the level specified.
- Costs: As per the budget defined.
- Time: To the pre-planned project completion point.
Monthly Support Contract
Most of Netitude’s customers prefer the peace of mind, simple pricing and many additional benefits of a Netitude monthly support contract, particularly with our 24/7 Monitoring system constantly watching over all their equipment. One agreement can cover every IT device in your business, including tablets and smartphones.
In brief: Fully Managed IT Support Contracts
- Unlimited remote and on-site support
- 24/7 monitoring of all devices, backup checks and software updates
- Quarterly network audits, pro-active maintenance and cybersecurity checks
- Dedicated Virtual IT Director for strategic alignment & growth
Our Managed IT Services
