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Technology alignment for B R Hodgson

Aligning technology with business goals

The brief

B R Hodgson provide a range of key services to the commercial sector both in the UK and overseas.

After 12 years with the same company, B R Hodgson realised that they had outgrown their IT partner and they could no longer offer the type of support B R Hodgson needed. Seeking a new partner to better suit the needs of their growing business, B R Hodgson needed someone to manage their whole IT environment, from desktop, network and server support, to email and backup and recovery solutions. Knowing they needed a robust IT strategy to properly leverage their technology, and ongoing advice, B R Hodgson turned to Netitude for help.

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“We needed a company to deal with our day to day requirements and help us with our forward planning and business goals. Netitude ticked all the boxes when we decided to go with them. We were impressed with their proactive approach, specifically as it’s not a service we had before.”

Faith Parker
HR Director | B R Hodgson

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The solution

Before diving straight in, our Virtual IT Director took the time to define B R Hodgson's needs and priorities. From there, our Technical Alignment Team undertook a full audit of their current infrastructure to get a clear picture of their position for our Virtual IT Director to make their recommendations on.

B R Hodgson Logo

“We found the process of working with Netitude very good, in fact, excellent. They have done exactly what they promised; audited our IT infrastructure first and then pointed out the problems and created a plan to remedy it over time. All findings were discussed and explained to us through a truly collaborative approach and in layman terms. They are experts in what they do but they took the time to work with us and fit with our business requirements and financial preference. We found the process very helpful as we knew from experience that a pro-active approach was what we needed.”

Faith Parker
HR Director | B R Hodgson

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The result

During their audit, we descovered that the backup solution was unreliable and did not cover business-critical data or devices. Should the server suffer a hardware failure it would take around a week of company downtime before the data could be recovered to a working replacement server. To remedy this situation, we implemented a superior backup and recovery systems to provide an identical replacement server within 30 minutes in the event of a hardware failure on the primary server, keeping the business working within minutes rather than days.

Initially, the network infrastructure was untidy and over complicated, making it time-consuming to troubleshoot and manage. In addition, a firewall or UTM device was not present to protect the network and its users. To improve this, we designed and implemented a major network overhaul to ensure the network was protected to the required level.

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“We would definitely recommend Netitude. They are extremely professional, quick in responding to any problems or issues and provide brilliant support both remotely and face to face.”

Faith Parker
HR Director | B R Hodgson

Sales & Marketing Manager and Virtual IT Director working at a computer together
We are now in our 4th year working with BR Hodgson. We have transformed the way they viewed IT and they have grown as a result. Being a very niche business within in the construction industry, they bought into our approach to IT and we have become a secured partner to their business. 

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