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Customer Service Feedback survey update!

Lily Howell Jun 18, 2019 12:00:00 AM
Raised hands with cartoon speach bubbles above them

To those of our customers that filled out our survey, thank you so much!

Your feedback highlighted the key area’s in which we can do better and we are currently working very hard to make those important differences that will help us to provide better and more efficient service to both current and new clients. We will be releasing our survey finding and the steps we are taking, very soon.

One comment that was mentioned time and time again was for us to create a direct dial to the Helpdesk. Your wish is our command!

Helpdesk DD: 0333 2412322

You can still contact us on 0333 2412323, but if its the helpdesk you’re after make sure to hit 2322 to get them directly!

In the meantime…

All respondents were automatically entered into a prize draw to win a prize worth £250 and its time to announce our winner! Drumroll, please… ?

Congratulation Steven!! Steven is a Managing Partner at Future Financial Wealth, he has been working in Financial Services for over 30 years and throughout that time has gained a wide experience of all the relevant markets.

Future Finacial Wealth LLP specialises in providing high-quality personal advice on many aspects of wealth management, advising clients of widely differing financial resources and of all ages.