Should your IT provider be a technology partner for platforms you use?
Lily Howell Apr 23, 2021 4:29:30 PM
When it comes to choosing the right IT provider for your business there are many different qualities you should consider. But is it important for your IT support provider to be a technology partner for the platforms you use?
Before diving into the details, let’s first take a look at what makes a good IT partner.
All in all, you want a proactive IT solutions partner that understands your business, has good communication skills, and is an expert in providing and implementing technology solutions.
So, we know what makes a good IT solutions provider but what value does a technology partner bring to the table? Let’s first take a look at what a technology partnership is.
A Technology partner has extensive knowledge and experience implementing whatever technology they are a partner of. These partnerships exist to help organisations, like yours implement and optimise their technical systems. They typically take place between vendors, like Microsoft, who provide the product and companies, like Netitude, that use their systems in their daily operations.
In short, it depends on the nature of the partner program. Some partnership certificates can be achieved by simply signing up to a partner program or paying a fee, while others require proof of extensive knowledge and expertise on the software etc. So, just because a company has a certificate, doesn’t always make them an expert.
The best way to find this out is to investigate the certification process for what you are interested in. For example, if you’re looking for a Microsoft partner, you’ll need to look at how their partner program works. To join Microsoft Partner Network (MPN), all you have to do is sign up – there’s no cost involved but you do have the option to work toward a competency. So, while any business can become an MPN, you would want to look for a partner with a Silver or Gold badge (go for Gold).
When it comes to selecting an IT solutions provider for your business, it’s important to pause and take stock of the vendor you’re considering. Ask yourself if this company really has the skills and qualifications necessary to help your business succeed?
Whether you’re shopping for a consumer product on your own time or evaluating a potential IT partner for your organisation, you depend on reviews, professional assessments, and certifications to help you make the right choice.
So, based on everything we’ve learnt; it makes sense to pick an IT solutions provider based on the platforms you use and who they are a tech partner of. If we go back to our earlier example of using or want to migrate to Microsoft 365, you would be best off using an IT solutions provider with a Microsoft Gold Cloud partner, like Netitude.
By using a technology partner for the platforms you use (or want to start using), you can be safe in knowing that your chosen IT solutions provider can give you the support your business needs to champion its technology and grow.