We understand that it can be hard adjusting to work from home life, especially if you’re not too tech-savvy, so we’ve put together some tips to get the best out of your technology!
- Where possible, always try to connect your device directly to your router by ethernet cable. This provides the fastest and most reliable connection to your internet.
- Unfortunately, most modern desktop PCs don’t have Wi-Fi functionality so you’re forced to use a cable – if you’ve taken a work PC home, try to run the cable directly to your router rather than going via HomePlugs which send your internet via the mains electricity, or extenders – these can slow down your connection!
Check your speed and usage
If you’re having problems with remote connectivity, follow these steps to try to find the problem:
- Run a speedtest to see if you’re getting the speeds you should. Just type ‘speedtest’ into Google and hit the ‘Run Speed Test’ button to test. If you’re not sure what speeds you should expect, give your ISP (Internet Service Provider) a call to check.
- Run 3 speedtests over a short period of time to get an average. If you’re not getting the speeds you should, check who else in the house is using the internet – streaming, gaming and downloading will use up your bandwidth and result in slow remote connectivity
- If nobody else is using the internet and you’re still having problems, unplug your router (BT Hub, Sky Hub etc) for 30 seconds then plug back in and allow it to restart
- If you’re still having problems and your speedtest results aren’t what they should be, give your ISP a call as there may be a fault on your line or with your router
With everyone’s routines being flipped upside down it’s easy to forget the processes which became normal when in the office. We still encourage everyone to shut their PC down at the end of the day, allow for updates to be installed when prompted etc.
For those using our ConnectWise Control remote access to access PCs that are still in the office from home, please do not shut down your office PCs! We will still be updating and restarting these devices out of hours to ensure optimum performance. Your home devices should be shut down regularly to ensure you don’t face performance issues, however.