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What do you need in a remote working policy?

Lily Howell Mar 26, 2020 12:00:00 AM
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There are many benefits to implementing remote working for your business, but it can only be a success if you have a strong policy in place!

You policy will need to layout the expectations in regards to employees and employer, as well as the all the processes and procedures employees will need to go through. Here are some ideas of areas to need cover in your policy!

Define the scope

Outline which roles within your organisation are eligible for remote work. Take into consideration client-facing responsibilities, software limitations and cybersecurity risks.

Clearly specify all role restrictions to prevent frustration and avoid unnecessary requests.

You could opt for a selective acceptance process based on individual suitability. You might want to describe the type of employee that is eligible to work from home: reliable, disciplined, highly organised, etc.

Download Our Free Remote Working Policy Guide

How to submit and approve remote working requests

You will need to provide a breakdown of the procedure employees must to go through in order to request working from home.

In this section, map out the entire process, things like: Is there paperwork that needs to be completed? Or should employees have a conversation with their manager first?

Explain who will be approving WFH requests and what each request will be evaluated on. Will requests be reviewed by individual managers, or will HR oversee the process?

What are the expectations of remote employees?

It’s likely that the expectations set for employees are the same whether they are in or outside of the office, however, it is important that these are detailed in the remote working policy.

Set particular guidelines for communication. Doing so holds remote workers accountable and sets expectations for office-based employees. For example, are WFH employees expected to complete a work plan/timesheet? Or when they are expected to be online.


This section will be one of the most important parts of the remote working policy. If remote staff use company IT equipment, then use this section to outline the restrictions on its use, as well as include advice for staff accessing confidential information in public places, like in your local cafe.

You should also remind employees of the overall IT equipment and systems policy for general guidelines on IT usage.

There are plenty more things to outline in your remote working policy and you should always seek legal help when putting together a document of this magnitude. But if you’d like to see more suggested best practices and policy considerations then download our free guide.

We can get your staff working remotely today! Forget the hassle of moving everything, work from home using any home computer with our free, handy tool. Get in touch.

CTA: Get in touch to discuss your needs with an IT specialist, today!